Leaders of UT Health Physicians at the Medical Arts & Research Center presented the 2018 WOW! of the Year award and the 2018 Patient Experience Practice Champion of the Year Award on Oct. 22.
These awards recognize practices, providers and employees who go above and beyond to ensure that every patient has the best experience possible at UT Health Physicians.
Margie Clements, who works in Health Information Management, received the WOW! of the Year Award. The Patient Experience Practice Champion of the Year Award went to the gynecologic oncology practice.
The WOW! of the Year is awarded to a single employee based on the comments and kudos from patients throughout the year.
The Patient Experience Practice Champion is a recognition awarded to the practice that receives the highest scores on the National Research Corporation (NRC) survey question, “Would you recommend this office to a family or friend?” The goal is for every UT Health Physician practice to have their patients answer yes to this question 95.2 percent of the time.