UT Health San Antonio is enhancing its Wi-Fi system to better serve faculty, staff and students. Changes are set to occur Nov. 1.
The demand for faster Wi-Fi with less interference is increasingly more important as data usage and application features expand. We’ve listened to your feedback, and as a result, we will be modernizing our Wi-Fi infrastructure and optimizing our configuration standards. What does that mean? Any and all approved wireless devices will connect to the faster and higher performing 5Ghz band. The change should be transparent to almost all users.
The slower 2.4Ghz band is more prone to interference because of the number of devices that use this frequency. Most campus users have experienced the interference which can come from older routers, microwaves, Bluetooth devices, private hotspots, even Via bus Wi-Fi and more.
Reference articles will be available to assist you with any device changes you may encounter. The service desk is also available to assist, 7-7777 Opt 1, should there be any issues connecting to the 5Ghz band.
Possible exceptions are older devices that may need to be upgraded or replaced. If you are concerned, check these lists of compatible mobile devices and computers.
Enhancing the Wi-Fi system will move us toward future capabilities and keep technology current on campus.